The domain name www.iqhcare.in (hereinafter referred to as "Website") is owned by iQH
Medicare Pvt ltd a company incorporated under the Companies Act, 1956 with its registered
office at No 73 ABMGP Building, 17th cross, 3rd main ,Malleshwaram, Bangalore- 560003
iQHcare.in provides online appointments with doctors and consultation service to your regular doctor on phone. It facilitates to maintain your profile and see your past prescription,
the prescriptions are for only indicative purpose, you should refer you original prescription
for any purpose. Even you can buy your consultation credit online, which you can use for
taking appointments or consultation with iQH affiliated doctors only.
To be a part of iQH, and avail various services offered by iQH, you are required to register
with iQH by completing the signup process in the website.
By browsing, using iQH website, you have unconditionally agreed to the Terms of Service
laid by iQH and you agree and confirm that the terms of service may be changed at the sole
discretion of iQH, without notice. Please ensure yourself that you are regularly updated the
term of service laid by iQH. The services offered here can not be used in medical emergency
cases, in medical emergency case, you should rush to the nearest hospital and get the
treatment there. To avail this service your age must be more than 18 years. In the case of
minors (under eighteen -18 - years), a parent or guardian must accept these Terms of Service,
and monitor all consultations under the offered Services. The parent or guardian assumes full
responsibility by ensuring that the information submitted is accurate and true.
By registration, you agree to receive service messages( SMS,emails) and calls ( automated
machine calls, pre-recorded voice from iQH time to time).
iQHhas the right to discontinue service, or deny access to anyone who violates our policies or
the terms and conditions stated herein, without prior notice or warning.
Use of the Site:
Upon registration, you can avail the Service as per the packages available. You can select
the package you want and make the payment towards the Service Charge for that particular
package. You agree and confirm that iQH may, at its sole discretion, change the Service
Charge structure at any time without prior intimation.
You understand that, except for information or Services clearly identified as being supplied
by iQH on the Site, the Site does not operate, control or endorse any information, products or
services on the Internet in any way.
You understand that the information or advice provided on the Site by a general physician/
specialist doctor/ expert doctor/ health specialist, are for general information and are not
intended to substitute for informed professional medical advice and do not establish a
Therefore, before acting on any such advice provided by a Professional on the Site, you will
confirm that the treatment plan recommended is suitable to you by referring to your own
physician/ medical practitioner. No medications or treatments described on this Site should
be taken without the prior consultation of your physician. The advice provided to you is the
opinion of the concerned Professional and not of iQH. You understand and confirm that
reliance on any information or advice provided by the Professionals on the Site is solely at
your own risk. Utmost care has been taken to provide correct and up to date information.iQH
does not warrant the accuracy, completeness and timely availability of the information
provided on the site and accepts no responsibility or liability for any error or omission in any
information provided on the Site.
You understand that, upon payment of Service Charges, as the case may be, through the
payment gateway or through other payment channels, you can avail any of the Services/
packages provided in the Site in accordance with the terms mentioned in the Site. Depending
on your package, you can obtain the required advice from the doctor for the prescribed
duration, by making a phone call.
Your personal health information is stored as a separate file called Patient Health Index(PHI)
with complete secrecy. Any information provided as part of your use of Services becomes
part of your PHI. You agree to provide accurate information, periodically review such
information, and update such information as and when necessary.
iQH may send you information and messages on medical and health-related topics, including
links to other related websites. These messages are not a substitute for consulting an
appropriate healthcare professional for medical treatment. Such general messages and
communications are not comprehensive in nature and are solely meant for educational,
informational purposes and should not be relied upon as a substitute for medical diagnosis
and treatment or construed, directly or indirectly as the practice of medicine or dispensing
of medical services by iQH. The information contained in these messages may be compiled
from a variety of sources and may or may not be authored by iQH. Hence, iQH makes no
warranty with respect to the content of these materials or the information contained therein.
You agree that you will not use the Site to post any advertisement or any other unauthorized
commercial communications. You agree that you will not use the Site for anything unlawful,
misleading, malicious, or discriminatory or post any knowingly false, defamatory, inaccurate,
abusive, harassing, obscene, sexually oriented or threatening message or material that is
illegally invasive of another person's privacy.
Copyright, Trademark, Licenses and Idea Submissions:
The contents of the Site are protected by international copyright and trademark laws. The
owner of the copyrights and trademarks are iQH, its affiliates or other third party licensors.
It is not permissible to copy, modify,reproduce, republish, post,upload, or distribute, in any
manner, the material on the Site, including text, graphics, code and/or software. You may
print and download portions of material from the different areas of the Site solely for your
own non-commercial use provided that you agree not to change or delete any copyright or
proprietary notices from the materials. You agree to grant to iQH a non-exclusive, royalty-
free, worldwide, perpetual license, with the right to sub-license, to reproduce, distribute,
transmit, create derivative works of, publicly display and publicly perform any materials
and other information (including, without limitation, ideas contained therein for new or
improved products and Services) you submit to any public areas of the Site (such as bulletin
boards, forums and newsgroups) or by e-mail to the Site by all means and in any media
now known or hereafter developed. You also grant to iQH the right to use your name in
connection with the submitted materials and other information as well as in connection with
all advertising, marketing and promotional material related thereto. You agree that you shall
have no recourse against iQH for any alleged or actual infringement or misappropriation of
any proprietary right in your communications with the Site.
iQH reserves the right to modify, add, delete and/or change the contents and classification
and presentation of the information / content at any time as it may in its absolute discretion
find to be expedient and without giving any notice
The Site provides at many places links to other websites hosted on servers maintained by
third parties over which the Site has no control. iQH and the Site accept no responsibility as
to the validity of contents and shall in no way be liable for any damage/loss arising to users
seeking access or using such websites.
This Site also contains resources which incorporate material contributed or licensed by
individuals, companies, or organizations that may be protected by Indian and foreign
copyright laws. All persons reproducing, redistributing, or making commercial use of this
information are expected to adhere to the terms and conditions asserted by the respective
copyright holder. Transmission or reproduction of protected items beyond that allowed by the
applicable copyright laws requires the written permission of the copyright owners.
The names and logos and all related products , service names, and slogans are trademarks and
service marks that are owned by and used under license from iQH. Publications, products,
content or Services referenced herein or on the Site are the exclusive trademarks or service
marks of iQH. All other trademarks and service marks herein are the property of their
iQH is committed to protecting the privacy and confidentiality of any personal information
that it may request and receive from visitors and users of the Site.
You agree to defend, indemnify, and hold iQH, and its officers, directors, employees,
agents, licensors, and suppliers, harmless from and against any loss, damages, claims, actions
or demands, liabilities and settlements including without limitation, reasonable legal and
accounting fees, resulting from, or alleged to result from, your breach or violation of these
Terms of Service.
Limitation of Liability:
The use of this Site is entirely at your own risk, and in no event shall iQH be liable for any
direct, indirect, incidental, consequential, special, exemplary, punitive, or any other monetary
or other damages, fees, fines, penalties, or liabilities arising out of or relating in any way to
this Site, or sites accessed through this Site, and/or content or information provided herein. If
you are dissatisfied with the Site then you may stop using the Site. If you access the Site from
outside India, you do so at your own risk and are responsible for compliance with the laws of
YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
(I) THE CONSULT OVER PHONE SERVICE IS NOT USED FOR EMERGENCY CASE.INCASE OF EMERGENCY YOU SHOULD VISIT THE NEAREST HOSPITAL.
(II) YOUR USE OF IQH IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN "AS IS" BASIS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM
EXTENT PERMITTED BY LAW, iQH EXPRESSLY DISCLAIMS ALL WARRANTIES
AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
(III) iQH IS NOT RESPONSIBLE FOR ANY DAMAGE OCCURED BY FOLLOWING THE DOCTOR ADVICE IN ANY WAY.
B) iQH DOES NOT MAKE ANY WARRANTY
(I) THAT THE SITE WILL MEET YOUR REQUIREMENTS OR IS MERCHANTABLE OR FIT FOR A PARTICULAR PURPOSE,
(II) THAT THE SITE WILL BE ERROR-FREE OR BUG-FREE,
(III) REGARDING THE SECURITY, RELIABILITY, TIMELINESS, OR PERFORMANCE OF THE SITE, (IV) THAT ANY ERRORS IN THE SITE WILL BE
(V) ACCURACY, SUITABILITY OR COMPLETENESS OF THE INFORMATION CONTAINED IN THE SITE,
(VI) REGARDING THE QUALIFICATIONS OF THE PROFESSIONALS THAT PROVIDE SERVICES OR ADVICE ON THE SITE,
(VII) ANY INCORRECT INFORMATION OR ADVICE PROVIDED BY THE PROFESSIONALS OR CONTAINED WITHIN THE SITE,
(VIII) FOR ANY MEDICAL, LEGAL OR FINANCIAL EVENTS OR OUTCOMES RELATED TO SERVICES ATTAINED THROUGH THE USE OF THIS SITE AND
(IX) DELAY IN CALLING BACK OR RECONNECTING, TO OBTAIN COMPLETE ADVICE FROM THE PROFESSIONAL
(X) ANY INFORMATION OR MATERIALS OBTAINED BY USING THIS SITE,
(XI) YOUR CHOICE TO SEEK PROFESSIONAL MEDICAL ADVICE, OR YOUR CHOICE OF CHOOSING A SPECIFIC SERVICE/PACKAGE BASED ON THE
INFORMATION PROVIDED THROUGH THIS SITE, IS DONE AT YOUR SOLE
DISCRETION AND/OR RISK. YOU EXPRESSLY UNDERSTAND AND AGREE THAT IQH'S TOTAL LIABILITY SHALL ALWAYS BE LIMITED TO DIRECT, GENERAL
DAMAGES NOT EXCEEDING THE SERVICE FEE/ CONSULATION FEE, AS THE CASE MAY BE, PAID BY YOU TO IQH TOWARDS THE CONCERNED SERVICE/
PACKAGE AND THAT IQH SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT,INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES.
Term and Termination
The Terms of Service shall become effective from the date on which the same has been
posted on this Site. IQH reserves the right, without providing prior notice, to delete your
account or any information contained on the Site for any reason whatsoever.
Governing Law and Dispute Resolution:
These Terms of Service will be governed by and construed in accordance with the laws of
India, without giving effect to its conflict of laws provisions or your actual state or country of
residence, and you agree to submit to personal jurisdiction in India at Bangalore.
Any disputes and differences whatsoever arising in connection with these Terms of Service
shall be settled by arbitration in accordance with the Arbitration and Conciliation Act,
1996. Unless the Parties agree on a sole arbitrator, there shall be three Arbitrators, one to be
selected by each of the parties, and the third to be selected by the two Arbitrators appointed
by the parties. The venue of Arbitration shall be in Bangalore, India and the language shall be